We’re here to help with questions about products, orders, shipping, returns, refunds, and other website-related matters.
Customer Support
Email: support@fimbry.shop
For general business inquiries, you may also contact:
Email: sage@fimbry.shop
Phone: 7208605586
Business Address
Fimbry LLC
1587 POLAR STAR DRIVE
EAGLE, CO 81631
United States
Order Support
When contacting us about an existing order, please include your order number and a brief description of your question or issue. For damaged or incorrect products, photographs may also be helpful.
Our support team will review your request and respond as soon as reasonably possible.
Shipping Questions
We currently ship within the United States through carriers such as USPS, UPS, and FedEx. If you have questions about a shipment or tracking information, please contact us at:
Returns and Refunds
For return or refund requests, please contact us before sending any product back. We will provide the appropriate return instructions and help you understand the applicable requirements.
We appreciate your business and look forward to assisting you.